Clerk
- Department: Recorder
- Status: Full Time
- FLSA: Exempt
- Reports To: Recorder
- Post Date: November 8, 2024
- Application Deadline: November 22, 2024 at 4:30 pm
Job Description
General Summary
Oversee and assist in performing duties required of the Recorder’s Office, including processing vital records, recording documents and selling hunting, fishing and recreational vehicle licenses and perform related duties as required. Oversees office operations and functions in the absence of the Recorder.
Essential Duties and Responsibilities
· Provide exceptional customer service in a timely and courteous manner
· Report all issues to Recorder in a timely manner and assist with resolution of any problems and/or issues.
· Daily balancing of all transactions including preparing deposits on a regular basis. Maintain spreadsheet and report all overages/shortages or discrepancies to the Recorder.
· Maintain accounts payable billing on a weekly basis. Process all accounts receivable and maintain spreadsheet.
· Maintain all vital records safety paper inventory. This may include checking inventory daily to insure all paper is accounted for as well as stocking inventory upon receipt.
· Provide leadership that will insure a pleasant environment for customers and employees
· Performs other duties as assigned.
Job Requirements
Minimum Qualification
High School Graduate and/or work experience in a customer service environment.
KNOWLEDGE
Technical Knowledge
· Computers and electronic data processing
· Word processing software (i.e. Microsoft Word)
· E-mail (i.e. Outlook)
· Multi-line phone
· Other office equipment such as copiers, printers, typewriter, etc.
Other Knowledge
· Clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
SKILLS
Personal Skills
· Flexibility in adjusting to changes in circumstances, information, personnel, procedures and customer needs.
· High level of integrity
· Maintain personal cleanliness and dress appropriately for office work.
· Must be a team player
· Show maturity at all times when dealing with customers, fellow employees or others.
· Leadership skills that insure a pleasant working environment for employees as well providing guidance and training in a professional manner
Technical Skills
· Typing skills: ability to type at least 55 wpm
· Basic 10 key skills
· Proficient word processing skills
· Excellent communication skills
· Excellent writing and spelling skills
· Operation of computer, copy machine, shredder and other office equipment
Organizational Skills
· Excellent problem solving technique which include but are not limited to, identifying problems, gathering and analyzing appropriate data and arriving at a logical and/or appropriate conclusion.
· Maintain maximum confidentiality at all times.
· Able to handle multiple tasks efficiently.
· Able to handle disruption and adjust accordingly.
· Attention to detail.
· Self-motivated
· Insure that employees are adhering to all state, federal, county or local policies as well as any office policies as set out by the Recorder.
Technical Ability
· Use computers and computer systems (including hardware and software) to set up functions, enter data or process information
Math Ability
· Add, subtract, multiply and divide correctly.
· Must be able to make change manually and/or count back change to the customer
Other Abilities
· Understand and comprehend simple oral and/or written instructions, short correspondences and memos
· Ability to read, comprehend and follow all procedure manuals for various entities
· Be reliable, responsible and dependable in fulfilling obligations
· Be open to change in the workplace
· Physical ability to lift large books, boxes of records and climb a ladder. Able to lift at least 50 pounds.
Working Conditions
Normal office environment
Job Hours
Normal working hours: 8:00 a.m. to 4:30 p.m., Monday through Friday with one hour lunch. Employees will work later as needed.
Applications & Related Files
Additional Information
Submit Resume and application to:
Jody Van Patten
Mahaska County Recorder
106 South 1st Street
Oskaloosa, IA 52577